Support Board
Date/Time: Thu, 19 Jun 2025 10:22:06 +0000
Post From: ticker symbol: TSEM chart not working
| [2022-07-03 16:32:48] |
| QuickSilver63 - Posts: 8 |
|
The TSEM chart has not been working properly for the past week, it is still being delayed. ES chart is working perfectly fine. See message log: Created the DTC Protocol server. | 2022-07-03 12:25:52.062 DTC Protocol Server listening on port 11099. | 2022-07-03 12:25:52.063 Reading Internal Order ID file. | 2022-07-03 12:25:52.064 Reading Trade Orders file. | 2022-07-03 12:25:52.153 Reading Trade Positions file. | 2022-07-03 12:25:52.158 Reading Trade Account Data files. | 2022-07-03 12:25:52.163 Software version: 2355 64-bit | 2022-07-03 12:25:52.193 Primary Thread ID: 6720 | 2022-07-03 12:25:52.193 Usage end date: 2022-07-27 | 2022-07-03 12:25:52.193 Enabled for: Sierra Chart Historical Data Service. | 2022-07-03 12:25:52.193 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-07-03 12:25:52.193 Enabled for: Delayed Denali Exchange Data Feed. | 2022-07-03 12:25:52.193 Enabled for exchange2: CME | 2022-07-03 12:25:52.193 Enabled for exchange2: fairx_exchange.data | 2022-07-03 12:25:52.193 Enabled for exchange2: NASDAQ US stock data | 2022-07-03 12:25:52.193 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-07-03 12:25:52.193 Current selected Data/Trading service: SC Data - All Services | 2022-07-03 12:25:52.193 Custom symbol settings values: enabled | 2022-07-03 12:25:52.193 Chart Update Interval: 500 | 2022-07-03 12:25:52.193 Intraday Data Storage Time Unit: 1 | 2022-07-03 12:25:52.193 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-07-03 12:25:52.193 2022-07-03 16:25:52 Local computer time in UTC | 2022-07-03 12:25:52.193 2022-07-03 12:25:52 Local computer time in SC Time Zone | 2022-07-03 12:25:52.193 2022-07-03 16:25:51 Server time in UTC | 2022-07-03 12:25:52.193 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-07-03 12:25:52.193 Program path: C:\SierraChart\ | 2022-07-03 12:25:52.193 Data Files path: C:\SierraChart\Data\ | 2022-07-03 12:25:52.193 OS Version Number: 10.0 | 2022-07-03 12:25:52.193 Locale Setting: C | 2022-07-03 12:25:52.193 DLLs: UserContributedStudies_64.dll, VolumeLines_64.dll | 2022-07-03 12:25:52.193 Allowed protected custom studies: | 2022-07-03 12:25:52.193 Created the DTC Protocol historical data server. | 2022-07-03 12:25:52.208 HD Server Manager | Listening on port 11098. | 2022-07-03 12:25:52.211 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-07-03 12:25:52.212 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-07-03 12:25:52.252 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-07-03 12:25:52.310 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-07-03 12:25:52.310 Received 5 login tokens. | 2022-07-03 12:25:52.415 Symbol settings MD5 received. Request ID: 1. | 2022-07-03 12:25:53.962 Requested symbol settings for service code scdataallservices. Request ID: 2. | 2022-07-03 12:25:53.962 Symbol settings received. Request ID: 2. | 2022-07-03 12:25:56.142 SC Data - All Services | Connected to server complete. | 2022-07-03 12:25:58.549 Triggering next historical data download in queue. | 2022-07-03 12:25:58.555 Triggering next historical data download in queue. | 2022-07-03 12:25:58.555 Triggering next historical data download in queue. | 2022-07-03 12:25:58.555 Triggering next historical data download in queue. | 2022-07-03 12:25:58.555 No download requests in the queue to start downloads for. | 2022-07-03 12:25:58.568 No download requests in the queue to start downloads for. | 2022-07-03 12:25:58.568 No download requests in the queue to start downloads for. | 2022-07-03 12:25:58.568 No download requests in the queue to start downloads for. | 2022-07-03 12:25:58.568 ESU22-CME 240 Min #1 | Reloading chart. | 2022-07-03 12:26:05.625 ESU22-CME 1 Min #2 | Reloading chart. | 2022-07-03 12:26:05.675 Loading DLL: C:\SierraChart\Data\VolumeLines.dll (VolumeLines_64.dll). Handle: 66000000 | 2022-07-03 12:26:05.721 ESU22-CME 5 Min #3 | Reloading chart. | 2022-07-03 12:26:05.753 TSEM-NQTV 1 Min #4 | Reloading chart. | 2022-07-03 12:26:05.799 TSEM-NQTV 1 Min #5 | Reloading chart. | 2022-07-03 12:26:05.813 Mapping ESU22-CME to ESU22. Service code: cme | 2022-07-03 12:26:06.127 Using symbol data fast lookup vector | 2022-07-03 12:26:06.127 SC Data - All Services | Starting real-time market data updates for: ESU22-CME (ESU22). ID: 1 Service code: cme | 2022-07-03 12:26:06.132 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2022-07-03 12:26:06.136 SC Data - All Services | Requesting security definition data for: ESU22-CME (ESU22). ID: 1 | 2022-07-03 12:26:06.137 Starting DelayedDownloadMonitoringTimer | 2022-07-03 12:26:06.137 Starting HDTimeoutTimer | 2022-07-03 12:26:06.137 Added historical Intraday data request for ESU22-CME to the queue. | 2022-07-03 12:26:06.137 Intraday data recording state for symbol ESU22-CME is set to download 'Pending'. | 2022-07-03 12:26:06.137 Triggering next historical data download in queue. | 2022-07-03 12:26:06.137 Delaying start of download for ESU22-CME | 2022-07-03 12:26:06.161 DTC Client socket (1) | Creating socket. | 2022-07-03 12:26:06.176 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-07-03 12:26:06.176 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-07-03 12:26:06.176 SC Data - All Services | Network connection to server complete. | 2022-07-03 12:26:06.287 SC Data - All Services | Starting socket receive thread. | 2022-07-03 12:26:06.287 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-07-03 12:26:06.288 Mapping TSEM-NQTV to TSEM-NQTV. Service code: nasdaq_exchange.data | 2022-07-03 12:26:06.295 SC Data - All Services | Starting real-time market data updates for: TSEM-NQTV (TSEM-NQTV). ID: 2 Service code: nasdaq_exchange.data | 2022-07-03 12:26:06.295 SC Data - All Services | Connecting to the server ds25.sierracharts.com. Port 10048 | 2022-07-03 12:26:06.295 SC Data - All Services | Requesting security definition data for: TSEM-NQTV (TSEM-NQTV). ID: 2 | 2022-07-03 12:26:06.296 Added historical Intraday data request for TSEM-NQTV to the queue. | 2022-07-03 12:26:06.296 Intraday data recording state for symbol TSEM-NQTV is set to download 'Pending'. | 2022-07-03 12:26:06.296 Triggering next historical data download in queue. | 2022-07-03 12:26:06.296 DTC Client socket (2) | Creating socket. | 2022-07-03 12:26:06.325 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-07-03 12:26:06.325 DTC Client socket (2) | Connecting to IP: 38.65.8.115. | 2022-07-03 12:26:06.325 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-07-03 12:26:06.404 SC Data - All Services | Sending logon request message. | 2022-07-03 12:26:06.404 SC Data - All Services | Network connection to server complete. | 2022-07-03 12:26:06.418 SC Data - All Services | Starting socket receive thread. | 2022-07-03 12:26:06.418 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: high | 2022-07-03 12:26:06.418 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-07-03 12:26:06.530 SC Data - All Services | Sending logon request message. | 2022-07-03 12:26:06.530 SC Data - All Services | Received logon response. | 2022-07-03 12:26:07.219 SC Data - All Services | Server Name: SC Realtime Server. | 2022-07-03 12:26:07.219 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-07-03 12:26:07.219 SC Data - All Services | Successfully connected. | 2022-07-03 12:26:07.219 SC Data - All Services | Trading is not supported. | 2022-07-03 12:26:07.219 SC Data - All Services | Restarting real-time data updates for symbol: ESU22-CME -> ESU22 | 2022-07-03 12:26:07.220 SC Data - All Services | Received logon response. | 2022-07-03 12:26:07.255 SC Data - All Services | Server Name: SC Realtime Server. | 2022-07-03 12:26:07.255 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-07-03 12:26:07.255 SC Data - All Services | Successfully connected. | 2022-07-03 12:26:07.255 SC Data - All Services | Trading is not supported. | 2022-07-03 12:26:07.255 SC Data - All Services | Restarting real-time data updates for symbol: TSEM-NQTV -> TSEM-NQTV | 2022-07-03 12:26:07.255 SC Data - All Services | Received security definition for symbol ESU22-CME | 2022-07-03 12:26:07.439 SC Data - All Services | Real-time data for symbol TSEM-NQTV is currently unavailable. | 2022-07-03 12:26:07.443 SC Data - All Services | Received security definition for symbol TSEM-NQTV | 2022-07-03 12:26:07.443 HD Request # 1 | Downloading Intraday chart data for ESU22-CME to the file ESU22-CME.scid. Service: cme | 2022-07-03 12:26:12.194 HD Request # 1 | Download start date-time: 2022-07-01 16:46:47.000000. File last date-time: 2022-07-01 16:46:47.000000 | 2022-07-03 12:26:12.199 HD Request # 1 | Using server: ds23.sierracharts.com port 10150 | 2022-07-03 12:26:12.201 Socket (3) | Creating socket. | 2022-07-03 12:26:12.230 Socket (3) | New receive buffer size: 5242880 | 2022-07-03 12:26:12.230 Socket (3) | Connecting to IP: 216.1.90.130. | 2022-07-03 12:26:12.230 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-07-03 12:26:12.472 HD Request # 1 | Sending historical data logon request message. | 2022-07-03 12:26:12.472 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-07-01 16:46:47. Record interval: 1. Symbol: ESU22 | 2022-07-03 12:26:13.087 HD Request # 1 | Decompressing data. | 2022-07-03 12:26:13.201 HD Request # 1 | Receiving Intraday data for ESU22-CME starting at 2022-07-01 16:46:47.008000 | 2022-07-03 12:26:13.207 Socket (3) | CloseSocket call. | 2022-07-03 12:26:13.208 Historical data download thread signaled to stop. | 2022-07-03 12:26:13.208 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-07-03 12:26:13.208 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-07-01 16:46:47.008000 | 2022-07-03 12:26:13.208 HD Request # 1 | Received 292 Intraday data records from 2022-07-01 16:46:47.008000 to 2022-07-01 16:59:59.282000 (13.2 minutes) and wrote 292 records for ESU22-CME | 2022-07-03 12:26:13.208 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-07-01 20:59:59.282000 | 2022-07-03 12:26:13.216 HD Request # 1 | Completion time: 1s | 2022-07-03 12:26:13.216 HD Request # 1 | Intraday data download complete for ESU22-CME. Unique request ID: 1 | 2022-07-03 12:26:13.216 Removing historical data download ID 1. | 2022-07-03 12:26:13.216 Real-time Intraday chart data file updates started for ESU22-CME | 2022-07-03 12:26:13.217 Opened cached Intraday file: C:\SierraChart\Data\ESU22-CME.scid. Thread ID: 6720 | 2022-07-03 12:26:13.217 Intraday chart data file opened for ESU22-CME | 2022-07-03 12:26:13.217 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-07-03 12:26:13.217 Triggering next historical data download in queue. | 2022-07-03 12:26:13.218 HD Request # 2 | Downloading Intraday chart data for TSEM-NQTV to the file TSEM-NQTV.scid. Service: nasdaq_exchange.data | 2022-07-03 12:26:13.218 HD Request # 2 | Download start date-time: 2022-07-01 15:59:58.000000. File last date-time: 2022-07-01 15:59:58.000000 | 2022-07-03 12:26:13.219 HD Request # 2 | Using server: ds25.sierracharts.com port 10149 | 2022-07-03 12:26:13.219 Socket (4) | Creating socket. | 2022-07-03 12:26:13.219 Socket (4) | New receive buffer size: 5242880 | 2022-07-03 12:26:13.219 Socket (4) | Connecting to IP: 38.65.8.115. | 2022-07-03 12:26:13.219 Socket (3) | Socket gracefully closed by remote side. | 2022-07-03 12:26:13.319 Socket (3) | Closed. | 2022-07-03 12:26:13.319 HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-07-03 12:26:13.411 HD Request # 2 | Sending historical data logon request message. | 2022-07-03 12:26:13.411 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-07-01 15:59:58. Record interval: 1. Symbol: TSEM-NQTV | 2022-07-03 12:26:13.940 HD Request # 2 | Decompressing data. | 2022-07-03 12:26:14.198 HD Request # 2 | Receiving Intraday data for TSEM-NQTV starting at 2022-07-01 15:59:58.738000 | 2022-07-03 12:26:14.201 Socket (4) | CloseSocket call. | 2022-07-03 12:26:14.202 Historical data download thread signaled to stop. | 2022-07-03 12:26:14.203 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-07-03 12:26:14.203 HD Request # 2 | Timestamp of first Intraday data file record written: 2022-07-01 15:59:58.738000 | 2022-07-03 12:26:14.203 HD Request # 2 | Received 3 Intraday data records from 2022-07-01 15:59:58.738000 to 2022-07-01 16:00:03.711000 (5.0 seconds) and wrote 3 records for TSEM-NQTV | 2022-07-03 12:26:14.203 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-07-01 20:00:03.711000 | 2022-07-03 12:26:14.214 HD Request # 2 | Completion time: 1s | 2022-07-03 12:26:14.214 HD Request # 2 | Intraday data download complete for TSEM-NQTV. Unique request ID: 2 | 2022-07-03 12:26:14.214 Removing historical data download ID 2. | 2022-07-03 12:26:14.214 Real-time Intraday chart data file updates started for TSEM-NQTV | 2022-07-03 12:26:14.214 Opened cached Intraday file: C:\SierraChart\Data\TSEM-NQTV.scid. Thread ID: 6720 | 2022-07-03 12:26:14.214 Intraday chart data file opened for TSEM-NQTV | 2022-07-03 12:26:14.214 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-07-03 12:26:14.214 Triggering next historical data download in queue. | 2022-07-03 12:26:14.214 No download requests in the queue to start downloads for. | 2022-07-03 12:26:14.215 Socket (4) | Socket gracefully closed by remote side. | 2022-07-03 12:26:14.297 Socket (4) | Closed. | 2022-07-03 12:26:14.297 Saved Chartbook: ESH22 - March.Cht. Time: 0.0051 seconds. | 2022-07-03 12:28:41.144 Saved Chartbook: ESH22 - March.Cht. Time: 0.0017 seconds. | 2022-07-03 12:28:42.991 |