Support Board
Date/Time: Mon, 03 Nov 2025 07:26:44 +0000
Post From: Payment missing?
| [2022-07-01 08:35:46] |
| Eisenhower - Posts: 30 |
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Last week, June 26, I made a payment of $300 (confirmed with emailed receipt) and selected to renew service package 11 (Advanced with Denali) for 6 months ($220.80) Today I received an email stating that Denali had been canceled due to insufficient account balance and my account control panel shows a services surplus of just $4.40. Where did my money go and why was my Denali data canceled? Thanks |