Support Board

Date/Time: Fri, 19 Apr 2024 22:38:36 +0000

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[2022-06-21 13:08:02] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is what we see: Rithmic Direct - DTC \| Connecting to the server rsc-ie.rithmic.com. Port 40800 \| 2022-06-21 07:40:41.841 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2022-06-21 07:40:41.841 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2022-06-21 07:40:41.841 DTC Client socket (1) \| Connecting to IP: 54.216.199.59. \| 2022-06-21 07:40:41.841 DTC Client socket (1) \| Connect event error. Windows error code 10061: Es konnte keine Verbindung hergestellt werden, da der Zielcomputer die Verbindung verweigerte. \| 2022-06-21 07:40:44.055 * Looks like the Rithmic server is not allowing the connection. We will ask Rithmic about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing