Support Board
Date/Time: Fri, 20 Jun 2025 01:11:43 +0000
Post From: Live account not available on Sierra Charts
| [2022-06-17 16:47:52] |
| User679935 - Posts: 3 |
|
I switched over to a new computer and now cannot see my live account. With Sim Trade mode unchecked I still cannot execute a trade Reading Internal Order ID file. | 2022-06-17 07:57:21.251 Reading Trade Orders file. | 2022-06-17 07:57:21.273 Reading Trade Positions file. | 2022-06-17 07:57:21.273 Reading Trade Account Data files. | 2022-06-17 07:57:21.273 Software version: 2391 64-bit | 2022-06-17 07:57:21.289 Primary Thread ID: 956 | 2022-06-17 07:57:21.289 Usage end date: 2022-09-07 | 2022-06-17 07:57:21.289 Enabled for: Sierra Chart Historical Data Service. | 2022-06-17 07:57:21.289 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-06-17 07:57:21.289 Enabled for: Delayed Denali Exchange Data Feed. | 2022-06-17 07:57:21.289 Enabled for exchange2: CME (Trading Account Required) | 2022-06-17 07:57:21.289 Enabled for exchange2: CBOT (Trading Account Required) | 2022-06-17 07:57:21.289 Enabled for exchange2: COMEX (Trading Account Required) | 2022-06-17 07:57:21.289 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-06-17 07:57:21.289 Enabled for exchange2: fairx_exchange.data | 2022-06-17 07:57:21.289 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-06-17 07:57:21.289 Current selected Data/Trading service: CQG WebAPI | 2022-06-17 07:57:21.289 Custom symbol settings values: enabled | 2022-06-17 07:57:21.289 Chart Update Interval: 500 | 2022-06-17 07:57:21.289 Intraday Data Storage Time Unit: 1 | 2022-06-17 07:57:21.289 Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-06-17 07:57:21.289 2022-06-17 13:57:21 Local computer time in UTC | 2022-06-17 07:57:21.289 2022-06-17 07:57:21 Local computer time in SC Time Zone | 2022-06-17 07:57:21.289 2022-06-17 13:57:19 Server time in UTC | 2022-06-17 07:57:21.289 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-06-17 07:57:21.289 Program path: C:\SierraChart\ | 2022-06-17 07:57:21.289 Data Files path: C:\SierraChart\Data\ | 2022-06-17 07:57:21.289 OS Version Number: 10.0 | 2022-06-17 07:57:21.289 Locale Setting: C | 2022-06-17 07:57:21.289 DLLs: MAutoFloorCeiling_64.dll, MBidAskOscillator_64.dll, MBoxChart_64.dll, MBoxHistogram_64.dll, MBoxWaveXE_64.dll, MCumulativeDelta_64.dll, MGannSwing_64.dll, MPace_64.dll, MWaveChart_64.dll, MWaveHistogram_64.dll, UserContributedStudies_64.dll | 2022-06-17 07:57:21.289 Allowed protected custom studies: | 2022-06-17 07:57:21.289 Crash reporter started: true | 2022-06-17 07:57:21.289 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2022-06-17 07:57:21.298 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-06-17 07:57:21.328 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-06-17 07:57:21.519 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-06-17 07:57:21.519 Received 5 login tokens. | 2022-06-17 07:57:21.928 Symbol settings MD5 received. Request ID: 1. | 2022-06-17 07:57:23.370 Symbol settings are up-to-date for cqg. | 2022-06-17 07:57:23.370 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2022-06-17 07:57:26.188 Loading DLL: C:\SierraChart\Data\MBoxChart.dll (MBoxChart_64.dll). Handle: 68800000 | 2022-06-17 07:57:26.197 Loading DLL: C:\SierraChart\Data\MBoxHistogram.dll (MBoxHistogram_64.dll). Handle: 65040000 | 2022-06-17 07:57:26.198 Loading DLL: C:\SierraChart\Data\MGannSwing.dll (MGannSwing_64.dll). Handle: 65380000 | 2022-06-17 07:57:26.199 Loading DLL: C:\SierraChart\Data\MCumulativeDelta.dll (MCumulativeDelta_64.dll). Handle: 6d6c0000 | 2022-06-17 07:57:26.200 Loading DLL: C:\SierraChart\Data\MBoxWaveXE.dll (MBoxWaveXE_64.dll). Handle: 6fbc0000 | 2022-06-17 07:57:26.202 F.US.MESU22 [C] Flex Renko 10-1-1 #13 | Reloading chart. | 2022-06-17 07:57:26.241 F.US.M2KU22 Flex Renko 10-1-1 #2 | Reloading chart. | 2022-06-17 07:57:26.285 F.US.MNQU22 Flex Renko 10-1-1 #3 | Reloading chart. | 2022-06-17 07:57:26.324 F.US.MYMU22 Flex Renko 10-1-1 #4 | Reloading chart. | 2022-06-17 07:57:26.363 F.US.MCLEQ22 Flex Renko 10-1-1 #1 | Reloading chart. | 2022-06-17 07:57:26.420 Mapping F.US.MESU22 to MESU22. Service code: cme | 2022-06-17 07:57:26.453 Using symbol data fast lookup vector | 2022-06-17 07:57:26.453 Mapping F.US.M2KU22 to M2KU22. Service code: cme | 2022-06-17 07:57:26.453 Mapping F.US.MYMU22 to MYMU22. Service code: cbot | 2022-06-17 07:57:26.453 Mapping F.US.MNQU22 to MNQU22. Service code: cme | 2022-06-17 07:57:26.453 Mapping F.US.Z30YQ22 to 30YQ22. Service code: cbot | 2022-06-17 07:57:26.453 Mapping F.US.MCLEQ22 to MCLQ22. Service code: nymex | 2022-06-17 07:57:26.453 F.US.M2KU22 Flex Renko 10-1-1 #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 07:57:26.482 F.US.MYMU22 Flex Renko 10-1-1 #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 07:57:27.953 F.US.MCLEQ22 Flex Renko 10-1-1 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 07:57:28.000 F.US.MESU22 [C] Flex Renko 10-1-1 #13 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 07:57:28.031 F.US.MNQU22 Flex Renko 10-1-1 #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 07:57:28.064 Starting DelayedDownloadMonitoringTimer | 2022-06-17 07:57:28.606 Starting HDTimeoutTimer | 2022-06-17 07:57:28.606 Added historical Intraday data request for F.US.MESU22 to the queue. | 2022-06-17 07:57:28.606 Intraday data recording state for symbol F.US.MESU22 is set to download 'Pending'. | 2022-06-17 07:57:28.606 Triggering next historical data download in queue. | 2022-06-17 07:57:28.606 HD Request # 1 | Downloading Intraday chart data for F.US.MESU22 to the file F.US.MESU22.scid. Service: cme | 2022-06-17 07:57:28.622 HD Request # 1 | Download start date-time: 2022-06-17 07:57:08.000000. File last date-time: 2022-06-17 07:57:08.000000 | 2022-06-17 07:57:28.622 HD Request # 1 | Using server: ds23.sierracharts.com port 10149 | 2022-06-17 07:57:28.623 Socket (1) | Creating socket. | 2022-06-17 07:57:28.624 Socket (1) | New receive buffer size: 5242880 | 2022-06-17 07:57:28.624 Socket (1) | Connecting to IP: 216.1.90.130. | 2022-06-17 07:57:28.624 Added historical Intraday data request for F.US.M2KU22 to the queue. | 2022-06-17 07:57:28.631 Intraday data recording state for symbol F.US.M2KU22 is set to download 'Pending'. | 2022-06-17 07:57:28.631 Triggering next historical data download in queue. | 2022-06-17 07:57:28.631 Added historical Intraday data request for F.US.MNQU22 to the queue. | 2022-06-17 07:57:28.648 Intraday data recording state for symbol F.US.MNQU22 is set to download 'Pending'. | 2022-06-17 07:57:28.648 Triggering next historical data download in queue. | 2022-06-17 07:57:28.648 Added historical Intraday data request for F.US.MYMU22 to the queue. | 2022-06-17 07:57:28.718 Intraday data recording state for symbol F.US.MYMU22 is set to download 'Pending'. | 2022-06-17 07:57:28.718 Triggering next historical data download in queue. | 2022-06-17 07:57:28.718 Added historical Intraday data request for F.US.MCLEQ22 to the queue. | 2022-06-17 07:57:28.740 Intraday data recording state for symbol F.US.MCLEQ22 is set to download 'Pending'. | 2022-06-17 07:57:28.740 Triggering next historical data download in queue. | 2022-06-17 07:57:28.740 CQG WebAPI | Connecting to server api.cqg.com | 2022-06-17 07:57:28.755 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2022-06-17 07:57:28.755 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-06-17 07:57:28.817 HD Request # 1 | Sending historical data logon request message. | 2022-06-17 07:57:28.817 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2022-06-17 07:57:28.846 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2022-06-17 07:57:28.846 CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2022-06-17 07:57:28.846 CQG WebSocket | Opening WebSocket. | 2022-06-17 07:57:28.921 CQG WebSocket | Sending WebSocket handshake. | 2022-06-17 07:57:28.921 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2022-06-17 07:57:29.158 CQG WebSocket | Server header | Connection: upgrade | 2022-06-17 07:57:29.158 CQG WebSocket | Server header | Sec-WebSocket-Accept: POglDXcp5jAjDx/z3Jd4jbrctso= | 2022-06-17 07:57:29.158 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2022-06-17 07:57:29.158 CQG WebSocket | Server header | Upgrade: websocket | 2022-06-17 07:57:29.158 CQG WebSocket | Server header | | 2022-06-17 07:57:29.158 CQG WebSocket | Web socket state is now open. | 2022-06-17 07:57:29.158 CQG WebAPI | WebSocket connected. | 2022-06-17 07:57:29.158 CQG WebAPI | Sending market data logon message. | 2022-06-17 07:57:29.158 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-06-17 07:57:08. Record interval: 1. Symbol: MESU22 | 2022-06-17 07:57:29.364 CQG WebAPI | Base Time: 2022-06-04T20:42:08. 2022-06-04 20:42:08 | 2022-06-17 07:57:29.397 CQG WebAPI | Logon successful. Session Token = 7nHs3GgbXiBEtfn57Aat1p1AsbZMuUJjzGgu9TsBx0AfJjEavrtsv5gDi5cIl5M7PVhwcmCxSSZ | 2022-06-17 07:57:29.397 CQG WebAPI | Connected to server complete. | 2022-06-17 07:57:29.397 Triggering next historical data download in queue. | 2022-06-17 07:57:29.397 Triggering next historical data download in queue. | 2022-06-17 07:57:29.397 Triggering next historical data download in queue. | 2022-06-17 07:57:29.397 Triggering next historical data download in queue. | 2022-06-17 07:57:29.397 Updated verified funded futures trading account ending date to: 2022-07-17 13:57:29 | 2022-06-17 07:57:29.399 HD Request # 1 | Decompressing data. | 2022-06-17 07:57:29.445 HD Request # 1 | Receiving Intraday data for F.US.MESU22 starting at 2022-06-17 07:57:08.012000 | 2022-06-17 07:57:29.447 Socket (1) | CloseSocket call. | 2022-06-17 07:57:29.447 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-17 07:57:29.447 CQG WebAPI | Sending Trade Accounts request message. | 2022-06-17 07:57:29.497 No download requests in the queue to start downloads for. | 2022-06-17 07:57:29.497 No download requests in the queue to start downloads for. | 2022-06-17 07:57:29.497 No download requests in the queue to start downloads for. | 2022-06-17 07:57:29.497 Historical data download thread signaled to stop. | 2022-06-17 07:57:29.498 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-06-17 07:57:08.012000. | 2022-06-17 07:57:29.498 HD Request # 1 | Received 21 Intraday data records from 2022-06-17 07:57:08.012000 to 2022-06-17 07:57:28.011000 (20.0 seconds) and wrote 21 records for F.US.MESU22 | 2022-06-17 07:57:29.498 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:57:28.011000 | 2022-06-17 07:57:29.501 HD Request # 1 | Completion time: 1s. | 2022-06-17 07:57:29.501 HD Request # 1 | Intraday data download complete for F.US.MESU22. Unique request ID: 1 | 2022-06-17 07:57:29.501 Removing historical data download ID 1. | 2022-06-17 07:57:29.501 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-06-17 07:57:29.501 Triggering next historical data download in queue. | 2022-06-17 07:57:29.501 Initiating new historical data download for F.US.MESU22 to get the latest data since the download was started while not connected to primary service. | 2022-06-17 07:57:29.501 Added historical Intraday data request for F.US.MESU22 to the queue. | 2022-06-17 07:57:29.501 Mapping F.US.MESU22 to MESU22. Service code: cme | 2022-06-17 07:57:29.501 Using symbol data fast lookup vector | 2022-06-17 07:57:29.501 HD Request # 2 | Downloading Intraday chart data for F.US.MESU22 to the file F.US.MESU22.scid. Service: cme | 2022-06-17 07:57:29.501 HD Request # 2 | Download start date-time: 2022-06-17 07:57:28.000000. File last date-time: 2022-06-17 07:57:28.011000 | 2022-06-17 07:57:29.501 HD Request # 2 | Using server: ds21.sierracharts.com port 10150 | 2022-06-17 07:57:29.501 Socket (3) | Creating socket. | 2022-06-17 07:57:29.501 Socket (3) | New receive buffer size: 5242880 | 2022-06-17 07:57:29.501 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-06-17 07:57:29.501 Mapping F.US.MYMU22 to MYMU22. Service code: cbot | 2022-06-17 07:57:29.508 SC Data - All Services | Starting real-time market data updates for: F.US.MYMU22 (MYMU22). ID: 2 Service code: cbot | 2022-06-17 07:57:29.508 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 10048 | 2022-06-17 07:57:29.508 CQG WebAPI | Sending symbol resolution request for F.US.MYMU22. ID: 288554 | 2022-06-17 07:57:29.508 SC Data - All Services | Requesting security definition data for: F.US.MYMU22 (MYMU22). ID: 2 | 2022-06-17 07:57:29.508 DTC Client socket (4) | Creating socket. | 2022-06-17 07:57:29.509 DTC Client socket (4) | New receive buffer size: 5242880 | 2022-06-17 07:57:29.509 DTC Client socket (4) | Connecting to IP: 216.1.90.129. | 2022-06-17 07:57:29.509 Socket (1) | Socket gracefully closed by remote side. | 2022-06-17 07:57:29.517 Socket (1) | Closed. | 2022-06-17 07:57:29.517 Mapping F.US.MCLEQ22 to MCLQ22. Service code: nymex | 2022-06-17 07:57:29.529 SC Data - All Services | Starting real-time market data updates for: F.US.MCLEQ22 (MCLQ22). ID: 3 Service code: nymex | 2022-06-17 07:57:29.529 CQG WebAPI | Sending symbol resolution request for F.US.MCLEQ22. ID: 288555 | 2022-06-17 07:57:29.529 SC Data - All Services | Requesting security definition data for: F.US.MCLEQ22 (MCLQ22). ID: 3 | 2022-06-17 07:57:29.529 SC Data - All Services | Network connection to server complete. | 2022-06-17 07:57:29.584 SC Data - All Services | Starting socket receive thread. | 2022-06-17 07:57:29.584 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-06-17 07:57:29.584 CQG WebAPI | Brokerage name: AMP. Account Name: 104125 | 2022-06-17 07:57:29.622 Updated verified funded futures trading account ending date to: 2022-07-17 13:57:29 | 2022-06-17 07:57:29.622 CQG WebAPI | Sending collateral subscribe request. | 2022-06-17 07:57:29.622 SC Data - All Services | Starting real-time market data updates for: F.US.MESU22 (MESU22). ID: 1 Service code: cme | 2022-06-17 07:57:29.656 CQG WebAPI | Sending symbol resolution request for F.US.MESU22. ID: 288557 | 2022-06-17 07:57:29.656 SC Data - All Services | Requesting security definition data for: F.US.MESU22 (MESU22). ID: 1 | 2022-06-17 07:57:29.656 Mapping F.US.M2KU22 to M2KU22. Service code: cme | 2022-06-17 07:57:29.656 SC Data - All Services | Starting real-time market data updates for: F.US.M2KU22 (M2KU22). ID: 4 Service code: cme | 2022-06-17 07:57:29.657 CQG WebAPI | Sending symbol resolution request for F.US.M2KU22. ID: 288558 | 2022-06-17 07:57:29.657 SC Data - All Services | Requesting security definition data for: F.US.M2KU22 (M2KU22). ID: 4 | 2022-06-17 07:57:29.657 Mapping F.US.MNQU22 to MNQU22. Service code: cme | 2022-06-17 07:57:29.657 SC Data - All Services | Starting real-time market data updates for: F.US.MNQU22 (MNQU22). ID: 5 Service code: cme | 2022-06-17 07:57:29.657 CQG WebAPI | Sending symbol resolution request for F.US.MNQU22. ID: 288559 | 2022-06-17 07:57:29.657 SC Data - All Services | Requesting security definition data for: F.US.MNQU22 (MNQU22). ID: 5 | 2022-06-17 07:57:29.657 Mapping F.US.Z30YQ22 to 30YQ22. Service code: cbot | 2022-06-17 07:57:29.657 SC Data - All Services | Starting real-time market data updates for: F.US.Z30YQ22 (30YQ22). ID: 6 Service code: cbot | 2022-06-17 07:57:29.657 CQG WebAPI | Sending symbol resolution request for F.US.Z30YQ22. ID: 288560 | 2022-06-17 07:57:29.657 SC Data - All Services | Requesting security definition data for: F.US.Z30YQ22 (30YQ22). ID: 6 | 2022-06-17 07:57:29.657 CQG WebAPI | Received symbol resolution report for symbol F.US.MYMU22. Search Symbol: F.US.MYMU22. Request ID: 288554. Contract ID: 1. | 2022-06-17 07:57:29.669 CQG WebAPI | Received symbol resolution report for symbol F.US.MCLEQ22. Search Symbol: F.US.MCLEQ22. Request ID: 288555. Contract ID: 2. | 2022-06-17 07:57:29.670 HD Request # 2 | Setting DTC encoding to Binary VLS | 2022-06-17 07:57:29.697 HD Request # 2 | Sending historical data logon request message. | 2022-06-17 07:57:29.697 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-06-17 07:57:29.722 SC Data - All Services | Sending logon request message. | 2022-06-17 07:57:29.722 CQG WebAPI | Received symbol resolution report for symbol F.US.MESU22. Search Symbol: F.US.MESU22. Request ID: 288557. Contract ID: 3. | 2022-06-17 07:57:29.727 CQG WebAPI | Received symbol resolution report for symbol F.US.M2KU22. Search Symbol: F.US.M2KU22. Request ID: 288558. Contract ID: 4. | 2022-06-17 07:57:29.737 CQG WebAPI | Received symbol resolution report for symbol F.US.MNQU22. Search Symbol: F.US.MNQU22. Request ID: 288559. Contract ID: 5. | 2022-06-17 07:57:29.789 CQG WebAPI | Received symbol resolution report for symbol F.US.Z30YQ22. Search Symbol: F.US.Z30YQ22. Request ID: 288560. Contract ID: 6. | 2022-06-17 07:57:29.792 HD Request # 2 | Requesting Intraday data. Start date-time: 2022-06-17 07:57:28. Record interval: 1. Symbol: MESU22 | 2022-06-17 07:57:30.262 HD Request # 2 | Decompressing data. | 2022-06-17 07:57:30.332 SC Data - All Services | Received logon response. | 2022-06-17 07:57:30.498 SC Data - All Services | Server Name: SC Realtime Server. | 2022-06-17 07:57:30.498 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-06-17 07:57:30.498 SC Data - All Services | Successfully connected. | 2022-06-17 07:57:30.498 SC Data - All Services | Trading is not supported. | 2022-06-17 07:57:30.498 SC Data - All Services | Restarting real-time data updates for symbol: F.US.M2KU22 -> M2KU22 | 2022-06-17 07:57:30.498 SC Data - All Services | Restarting real-time data updates for symbol: F.US.MCLEQ22 -> MCLQ22 | 2022-06-17 07:57:30.498 SC Data - All Services | Restarting real-time data updates for symbol: F.US.MESU22 -> MESU22 | 2022-06-17 07:57:30.498 SC Data - All Services | Restarting real-time data updates for symbol: F.US.MNQU22 -> MNQU22 | 2022-06-17 07:57:30.498 SC Data - All Services | Restarting real-time data updates for symbol: F.US.MYMU22 -> MYMU22 | 2022-06-17 07:57:30.498 SC Data - All Services | Restarting real-time data updates for symbol: F.US.Z30YQ22 -> 30YQ22 | 2022-06-17 07:57:30.498 HD Request # 2 | Receiving Intraday data for F.US.MESU22 starting at 2022-06-17 06:57:27.652000 | 2022-06-17 07:57:30.633 Socket (3) | CloseSocket call. | 2022-06-17 07:57:30.634 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-17 07:57:30.634 Historical data download thread signaled to stop. | 2022-06-17 07:57:30.634 HD Request # 2 | Received 3524 Intraday data records from 2022-06-17 06:57:27.652000 to 2022-06-17 07:57:26.035000 (60.0 minutes) and wrote 0 records for F.US.MESU22 | 2022-06-17 07:57:30.634 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:57:28.011000 | 2022-06-17 07:57:30.634 HD Request # 2 | Completion time: 1s. | 2022-06-17 07:57:30.634 HD Request # 2 | Intraday data download complete for F.US.MESU22. Unique request ID: 6 | 2022-06-17 07:57:30.634 Removing historical data download ID 6. | 2022-06-17 07:57:30.634 Real-time Intraday chart data file updates started for F.US.MESU22 | 2022-06-17 07:57:30.634 Opened cached Intraday file: C:\SierraChart\Data\F.US.MESU22.scid. Thread ID: 956 | 2022-06-17 07:57:30.635 Intraday chart data file opened for F.US.MESU22 | 2022-06-17 07:57:30.635 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2022-06-17 07:57:30.635 Triggering next historical data download in queue. | 2022-06-17 07:57:30.635 Delaying start of download for F.US.M2KU22. | 2022-06-17 07:57:30.635 SC Data - All Services | Received security definition for symbol F.US.M2KU22 | 2022-06-17 07:57:30.656 SC Data - All Services | Received security definition for symbol F.US.MCLEQ22 | 2022-06-17 07:57:30.656 SC Data - All Services | Received security definition for symbol F.US.MESU22 | 2022-06-17 07:57:30.656 SC Data - All Services | Received security definition for symbol F.US.MNQU22 | 2022-06-17 07:57:30.656 SC Data - All Services | Received security definition for symbol F.US.MYMU22 | 2022-06-17 07:57:30.656 SC Data - All Services | Received security definition for symbol F.US.Z30YQ22 | 2022-06-17 07:57:30.656 Socket (3) | Socket gracefully closed by remote side. | 2022-06-17 07:57:30.703 Socket (3) | Closed. | 2022-06-17 07:57:30.703 CQG WebAPI | Sending positions subscribe request. RequestID: 288561 | 2022-06-17 07:57:32.431 CQG WebAPI | Sending orders subscribe request. RequestID: 288562 | 2022-06-17 07:57:32.431 HD Request # 3 | Downloading Intraday chart data for F.US.M2KU22 to the file F.US.M2KU22.scid. Service: cme | 2022-06-17 07:57:35.694 HD Request # 3 | Download start date-time: 2022-06-17 07:57:08.000000. File last date-time: 2022-06-17 07:57:08.000000 | 2022-06-17 07:57:35.694 HD Request # 3 | Using server: ds23.sierracharts.com port 10149 | 2022-06-17 07:57:35.695 Socket (1) | Creating socket. | 2022-06-17 07:57:35.695 Socket (1) | New receive buffer size: 5242880 | 2022-06-17 07:57:35.695 Socket (1) | Connecting to IP: 216.1.90.130. | 2022-06-17 07:57:35.695 HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-06-17 07:57:35.870 HD Request # 3 | Sending historical data logon request message. | 2022-06-17 07:57:35.870 HD Request # 3 | Requesting Intraday data. Start date-time: 2022-06-17 07:57:08. Record interval: 1. Symbol: M2KU22 | 2022-06-17 07:57:35.943 HD Request # 3 | Decompressing data. | 2022-06-17 07:57:36.028 HD Request # 3 | Receiving Intraday data for F.US.M2KU22 starting at 2022-06-17 07:57:08.195000 | 2022-06-17 07:57:36.029 Socket (1) | CloseSocket call. | 2022-06-17 07:57:36.029 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-17 07:57:36.029 Historical data download thread signaled to stop. | 2022-06-17 07:57:36.032 HD Request # 3 | Timestamp of first Intraday data file record written: 2022-06-17 07:57:08.195000. | 2022-06-17 07:57:36.032 HD Request # 3 | Received 24 Intraday data records from 2022-06-17 07:57:08.195000 to 2022-06-17 07:57:32.387000 (24.2 seconds) and wrote 24 records for F.US.M2KU22 | 2022-06-17 07:57:36.032 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:57:32.387000 | 2022-06-17 07:57:36.034 Added 3 Time and Sales records to Intraday data file for F.US.M2KU22 after download. | 2022-06-17 07:57:36.034 HD Request # 3 | Completion time: 1s. | 2022-06-17 07:57:36.035 HD Request # 3 | Intraday data download complete for F.US.M2KU22. Unique request ID: 2 | 2022-06-17 07:57:36.035 Removing historical data download ID 2. | 2022-06-17 07:57:36.035 Real-time Intraday chart data file updates started for F.US.M2KU22 | 2022-06-17 07:57:36.035 Opened cached Intraday file: C:\SierraChart\Data\F.US.M2KU22.scid. Thread ID: 956 | 2022-06-17 07:57:36.037 Intraday chart data file opened for F.US.M2KU22 | 2022-06-17 07:57:36.037 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-06-17 07:57:36.037 Triggering next historical data download in queue. | 2022-06-17 07:57:36.037 HD Request # 4 | Downloading Intraday chart data for F.US.MNQU22 to the file F.US.MNQU22.scid. Service: cme | 2022-06-17 07:57:36.037 HD Request # 4 | Download start date-time: 2022-06-17 07:57:08.000000. File last date-time: 2022-06-17 07:57:08.000000 | 2022-06-17 07:57:36.037 HD Request # 4 | Using server: ds21.sierracharts.com port 10150 | 2022-06-17 07:57:36.037 Socket (3) | Creating socket. | 2022-06-17 07:57:36.037 Socket (3) | New receive buffer size: 5242880 | 2022-06-17 07:57:36.037 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-06-17 07:57:36.037 Socket (1) | Socket gracefully closed by remote side. | 2022-06-17 07:57:36.104 Socket (1) | Closed. | 2022-06-17 07:57:36.105 HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-06-17 07:57:36.205 HD Request # 4 | Sending historical data logon request message. | 2022-06-17 07:57:36.205 HD Request # 4 | Requesting Intraday data. Start date-time: 2022-06-17 07:57:08. Record interval: 1. Symbol: MNQU22 | 2022-06-17 07:57:36.285 HD Request # 4 | Decompressing data. | 2022-06-17 07:57:36.368 HD Request # 4 | Receiving Intraday data for F.US.MNQU22 starting at 2022-06-17 07:57:08.004000 | 2022-06-17 07:57:36.369 Socket (3) | CloseSocket call. | 2022-06-17 07:57:36.370 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-17 07:57:36.370 Historical data download thread signaled to stop. | 2022-06-17 07:57:36.370 HD Request # 4 | Timestamp of first Intraday data file record written: 2022-06-17 07:57:08.004000. | 2022-06-17 07:57:36.370 HD Request # 4 | Received 27 Intraday data records from 2022-06-17 07:57:08.004000 to 2022-06-17 07:57:34.051000 (26.0 seconds) and wrote 27 records for F.US.MNQU22 | 2022-06-17 07:57:36.370 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:57:34.051000 | 2022-06-17 07:57:36.377 Added 2 Time and Sales records to Intraday data file for F.US.MNQU22 after download. | 2022-06-17 07:57:36.377 HD Request # 4 | Completion time: 0s. | 2022-06-17 07:57:36.377 HD Request # 4 | Intraday data download complete for F.US.MNQU22. Unique request ID: 3 | 2022-06-17 07:57:36.377 Removing historical data download ID 3. | 2022-06-17 07:57:36.377 Real-time Intraday chart data file updates started for F.US.MNQU22 | 2022-06-17 07:57:36.377 Opened cached Intraday file: C:\SierraChart\Data\F.US.MNQU22.scid. Thread ID: 956 | 2022-06-17 07:57:36.380 Intraday chart data file opened for F.US.MNQU22 | 2022-06-17 07:57:36.380 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2022-06-17 07:57:36.380 Triggering next historical data download in queue. | 2022-06-17 07:57:36.380 HD Request # 5 | Downloading Intraday chart data for F.US.MYMU22 to the file F.US.MYMU22.scid. Service: cbot | 2022-06-17 07:57:36.380 HD Request # 5 | Download start date-time: 2022-06-17 07:57:08.000000. File last date-time: 2022-06-17 07:57:08.000000 | 2022-06-17 07:57:36.381 HD Request # 5 | Using server: ds23.sierracharts.com port 10149 | 2022-06-17 07:57:36.381 Socket (1) | Creating socket. | 2022-06-17 07:57:36.381 Socket (1) | New receive buffer size: 5242880 | 2022-06-17 07:57:36.381 Socket (1) | Connecting to IP: 216.1.90.130. | 2022-06-17 07:57:36.381 Socket (3) | Socket gracefully closed by remote side. | 2022-06-17 07:57:36.440 Socket (3) | Closed. | 2022-06-17 07:57:36.440 HD Request # 5 | Setting DTC encoding to Binary VLS | 2022-06-17 07:57:36.544 HD Request # 5 | Sending historical data logon request message. | 2022-06-17 07:57:36.544 HD Request # 5 | Requesting Intraday data. Start date-time: 2022-06-17 07:57:08. Record interval: 1. Symbol: MYMU22 | 2022-06-17 07:57:36.617 HD Request # 5 | Decompressing data. | 2022-06-17 07:57:36.699 HD Request # 5 | Receiving Intraday data for F.US.MYMU22 starting at 2022-06-17 07:57:08.126000 | 2022-06-17 07:57:36.700 Socket (1) | CloseSocket call. | 2022-06-17 07:57:36.701 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-06-17 07:57:36.701 Historical data download thread signaled to stop. | 2022-06-17 07:57:36.701 HD Request # 5 | Timestamp of first Intraday data file record written: 2022-06-17 07:57:08.126000. | 2022-06-17 07:57:36.701 HD Request # 5 | Received 26 Intraday data records from 2022-06-17 07:57:08.126000 to 2022-06-17 07:57:33.064000 (24.9 seconds) and wrote 26 records for F.US.MYMU22 | 2022-06-17 07:57:36.701 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:57:33.064000 | 2022-06-17 07:57:36.706 Added 3 Time and Sales records to Intraday data file for F.US.MYMU22 after download. | 2022-06-17 07:57:36.706 HD Request # 5 | Completion time: 0s. | 2022-06-17 07:57:36.706 HD Request # 5 | Intraday data download complete for F.US.MYMU22. Unique request ID: 4 | 2022-06-17 07:57:36.706 Removing historical data download ID 4. | 2022-06-17 07:57:36.706 Real-time Intraday chart data file updates started for F.US.MYMU22 | 2022-06-17 07:57:36.706 Opened cached Intraday file: C:\SierraChart\Data\F.US.MYMU22.scid. Thread ID: 956 | 2022-06-17 07:57:36.708 Intraday chart data file opened for F.US.MYMU22 | 2022-06-17 07:57:36.708 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2022-06-17 07:57:36.708 Triggering next historical data download in queue. | 2022-06-17 07:57:36.708 HD Request # 6 | Downloading Intraday chart data for F.US.MCLEQ22 to the file F.US.MCLEQ22.scid. Service: nymex | 2022-06-17 07:57:36.708 HD Request # 6 | Download start date-time: 2022-06-17 07:57:07.000000. File last date-time: 2022-06-17 07:57:07.000000 | 2022-06-17 07:57:36.708 HD Request # 6 | Using server: ds21.sierracharts.com port 10150 | 2022-06-17 07:57:36.709 Socket (3) | Creating socket. | 2022-06-17 07:57:36.709 Socket (3) | New receive buffer size: 5242880 | 2022-06-17 07:57:36.709 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-06-17 07:57:36.709 Socket (1) | Socket gracefully closed by remote side. | 2022-06-17 07:57:36.769 Socket (1) | Closed. | 2022-06-17 07:57:36.769 HD Request # 6 | Setting DTC encoding to Binary VLS | 2022-06-17 07:57:36.894 HD Request # 6 | Sending historical data logon request message. | 2022-06-17 07:57:36.894 HD Request # 6 | Requesting Intraday data. Start date-time: 2022-06-17 07:57:07. Record interval: 1. Symbol: MCLQ22 | 2022-06-17 07:57:36.962 HD Request # 6 | Decompressing data. | 2022-06-17 07:57:37.039 HD Request # 6 | Receiving Intraday data for F.US.MCLEQ22 starting at 2022-06-17 07:57:07.268000 | 2022-06-17 07:57:37.039 Socket (3) | CloseSocket call. | 2022-06-17 07:57:37.039 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-06-17 07:57:37.040 Historical data download thread signaled to stop. | 2022-06-17 07:57:37.063 HD Request # 6 | Timestamp of first Intraday data file record written: 2022-06-17 07:57:07.268000. | 2022-06-17 07:57:37.063 HD Request # 6 | Received 15 Intraday data records from 2022-06-17 07:57:07.268000 to 2022-06-17 07:57:32.412000 (25.1 seconds) and wrote 15 records for F.US.MCLEQ22 | 2022-06-17 07:57:37.063 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2022-06-17 13:57:32.412000 | 2022-06-17 07:57:37.066 Added 1 Time and Sales records to Intraday data file for F.US.MCLEQ22 after download. | 2022-06-17 07:57:37.066 HD Request # 6 | Completion time: 1s. | 2022-06-17 07:57:37.066 HD Request # 6 | Intraday data download complete for F.US.MCLEQ22. Unique request ID: 5 | 2022-06-17 07:57:37.066 Removing historical data download ID 5. | 2022-06-17 07:57:37.066 Real-time Intraday chart data file updates started for F.US.MCLEQ22 | 2022-06-17 07:57:37.066 Opened cached Intraday file: C:\SierraChart\Data\F.US.MCLEQ22.scid. Thread ID: 956 | 2022-06-17 07:57:37.068 Intraday chart data file opened for F.US.MCLEQ22 | 2022-06-17 07:57:37.068 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2022-06-17 07:57:37.068 Triggering next historical data download in queue. | 2022-06-17 07:57:37.068 No download requests in the queue to start downloads for. | 2022-06-17 07:57:37.068 Socket (3) | Socket gracefully closed by remote side. | 2022-06-17 07:57:37.113 Socket (3) | Closed. | 2022-06-17 07:57:37.113 F.US.MESU22 [C][M] Flex Renko 10-1-1 #13 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 08:07:58.013 F.US.MCLEQ22[M] Flex Renko 10-1-1 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 08:11:35.485 F.US.MCLEQ22[M] Flex Renko 10-1-1 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 08:11:38.557 F.US.MCLEQ22[M] Flex Renko 10-1-1 #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2022-06-17 08:12:49.471 Data/Trade service configuration not loaded. Name not found: | 2022-06-17 08:13:46.056 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. | 2022-06-17 08:23:53.579 The message log has been sent to support. | 2022-06-17 08:23:53.579 * HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 32768 | 2022-06-17 08:23:53.579 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 95.216.233.104. | 2022-06-17 08:23:53.579 Sending of the Message Log is completed. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2022-06-17 08:23:54.991 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. | 2022-06-17 08:23:55.249 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-06-17 08:23:55.250 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-06-17 08:23:55.486 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-06-17 08:23:55.486 |