Support Board
Date/Time: Wed, 05 Nov 2025 07:04:05 +0000
Post From: Hi
| [2022-06-06 08:29:33] |
| User304806 - Posts: 3 |
|
Hi Team, Since I switched to Denali date a few hours ago, (and had CME exchange access in Sierra chart activated, I have lost access to live trading. I have been unable to place order (live trading) on the new platform setup. The moment I place an order, Sierra Chart automatically switches to simulation mode! I have already spoken spoke to AMP, but they couldn't solve the problem and referred me to you. As a matter of urgency Could you please look into this ASAP. I am desperate to place some live orders. Many thanks in advance. Regards, Sean |