Support Board
Date/Time: Fri, 20 Jun 2025 10:11:19 +0000
Post From: Stripe payment fee
| [2022-06-03 19:15:45] |
| autobahn - Posts: 27 |
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It seems the policy has changed and payments under $20 are now subject to a 0.50 fee. It would be nice if this was communicated before the change, and documentation updated. The documentation also says auto payments will be taken around a week before service renewal. However, this is not correct either. I've just been informed by support that I've been charged for July's CME renewal on 1st June, and I was charged $20 instead of $11 to avoid the new 0.50 fee. This is an unexpected charge, 3 weeks early, with no prior warning. |