Support Board

Date/Time: Mon, 20 May 2024 07:57:39 +0000

Post From: can't log in

[2013-04-30 18:13:11] Link To Thread - Link To Post [Go To First Post]
warrenbtrue - Posts: 6
i DON'T UNDERSTAND WHY I HAVE TO START ALL OVER AGAIN. I HAVE HAD AN ACCOUNT WITH YOU FOR SEVERAL YEARS.DID EVERYONE WHO WAS AN EXISTING CUSTOMER HAVE TO DO THE SAME AS YOU ARE TELLING ME TO DO? IN THE PAST WHEN YOU UPDATED YOUR SERVICE ALL I HAD TO DO WAS DOWNLOAD THE NEW VERSION AND IT INSTALLED OVER MY OLD VERSION AND I WAS GOOD TO GO. ALL MY SAVED CHARTS AND WORK WAS IN TACT.WHAT GIVES? PLEASE HELP