Support Board

Date/Time: Sun, 05 May 2024 13:20:59 +0000

Post From: Activated exchanged data like normal but still showing delayed - Denali

[2022-05-31 21:26:22] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
We are not quite following the setup you have, but in general when Current Selected Service is set to SC Data - All Services, then you are NOT connected to your trading account. You need to have the Current Selected Service set to the appropriate value based on your trading service (it sounds like this should be CQG in your case). The exception to this is if you are using the option File >> New Instance, in which case those "sub-instances" are getting and sending data through the main instance. In this case, the Current Selected Service will be set to DTC - Sub-Instance and you can not change it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing