Support Board
Date/Time: Wed, 24 Dec 2025 19:48:17 +0000
Post From: connexion problem
| [2022-04-27 16:28:58] |
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Make sure the Trade Account identifier is also not longer than 31 characters. That is the maximum. Let us know if that is the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |