Support Board
Date/Time: Mon, 03 Nov 2025 20:15:55 +0000
Post From: Reset Counter
| [2022-04-07 20:28:58] |
| John - SC Support - Posts: 42725 |
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We are not exactly sure what the issue is that you are having, as your image shows 0 trades. If you are having a problem with a position open that should be closed, then it sounds like you have a missing order fill from your trading service. If this is the case, then refer to the following: Trade Activity Log: Missing Order Fills from Trade Activity Log And also refer to the following which can help you identify the problem and gives other ways to fix things: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |