Support Board
Date/Time: Sun, 22 Jun 2025 10:06:59 +0000
Post From: Trade Order Account Allocation issues after updating to 2376
| [2022-04-01 08:50:24] |
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1. This sounds like an issue with the external trading service. Not with Sierra Chart. There cannot be any problem like this at all with the order allocation to account functionality. Makes no sense. You need to see what the issue is by analyzing the orders in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity We are quite certain this is not an issue with the functionality on the Sierra Chart side. The random behavior would confirm, that is an external trading service issue. And we do not know what is meant by being crossed with a market order: The behavior is random and sometimes orders are not sent and other times they are just crossed with a market order.
2. We will check on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-01 08:53:02
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