Login Page - Create Account

Support Board


Date/Time: Sun, 22 Jun 2025 20:46:49 +0000



Post From: Teton: Order accepted on 6C,6E, 6J, ES but rejected on 6A,6B,6N

[2022-03-21 11:08:51]
Sierra Chart Engineering - Posts: 104368
Contact your broker and let them know the symbol you are trading and that you are getting this rejection:
Info: Trade Order Error - Symbol not allowed for trading for account.

They will take care of this for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing