Support Board
Date/Time: Mon, 03 Nov 2025 06:29:52 +0000
Post From: Cant connect to Rithmic
| [2022-03-11 17:58:36] |
| John - SC Support - Posts: 42699 |
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Make sure that after you have selected Rithmic Direct - DTC for the Current Selected Service that you then select OK to close the Data/Trade Service Settings window, wait 1 minute then open the window again and then see if you have the list of servers. This is called out in step #9 of the Setup Instructions here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges We have also heard that you may need to do this a few times in order to get the list. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |