Support Board
Date/Time: Mon, 19 Oct 2026 19:44:00 +0000
Post From: Reconnecting to live data feed
| [2022-03-08 17:07:51] |
| John - SC Support - Posts: 48257 |
|
This is the pertinent message in your log: CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM.
As it states, your CQG Logon has been disabled, therefore you need to contact your broker and find out why. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |