Support Board
Date/Time: Mon, 23 Jun 2025 06:27:05 +0000
Post From: Status of my Account
| [2022-03-04 18:04:02] |
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We needed to activate the CME exchange fee for market data for your account. This is now done. Let us know if you need market depth data. We only activated top of book for CME at 1.25 USD per month. You may need to restart Sierra Chart. Otherwise, you should start to receive the data in about three minutes. To ensure all of the data is complete and correct in the charts, follow the below procedure: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-04 18:04:14
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