Support Board

Date/Time: Thu, 09 May 2024 15:40:48 +0000

Post From: CL May DOM & chart issue

[2014-04-01 01:59:43] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Unfortunately we think we know what the problem is. With all of the changes to request and handle security definition data for CTS T4 symbol/market changes on the CTS side, when using the Sierra Chart Exchange Data Feed, there still is a market data subscription through CTS T4 for symbols that receive data from the Sierra Chart data feed. Therefore, charts are receiving double the amount of data. Both from the Sierra Chart feed and from T4. We acknowledge this is a serious problem and we are correcting it now. We had to get the recent CTS T4 integration code changes out as soon as possible for users to be able to continue to use CTS T4 . With the increased amount of complexity of Sierra Chart, it is inevitable that sometimes things like this can happen when we have very short amount of time to program and debug code. This problem will be resolved in version 1115. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-01 02:05:09