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Date/Time: Mon, 23 Jun 2025 06:16:33 +0000



Post From: Service Balance Too Low

[2022-02-27 09:19:33]
User757816 - Posts: 21
Hello SCS,

i do not understand why my service balance is 10USD under balance.
I activate:
1) Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts = 3.5 USD
1) EUREX EOBI = 25 USD

so total 28,5 USD.
I made a payment for 35 USD (see attached email) so I should have a credit of 6.5 USD in credit.

Please could you check in your system?
Thank you

Best regards

Claudio Donatone
attachmentSierra Chart Payment.pdf - Attached On 2022-02-27 09:17:40 UTC - Size: 408.45 KB - 164 views