Login Page - Create Account

Support Board

Date/Time: Tue, 28 May 2024 05:20:50 +0000

Post From: Delayed NASDAQ stock data - showing errors / Data upto July 2021

[2022-02-25 16:17:26]
anilchou - Posts: 6
Support team,
I am struggling with Sierra Chart setups. I am trying to setup TPO and DOM charts for Futures and Stocks. I was able to use it for futures using a youtube video.

I copied the same futures TPO chart and changed the symbol name to GOOGL to get the tpo chart for google stock. However, it's showing tpo profile only upto July 24 2021.

Under Chart setting, Date Range is locked from "2020-01-21" to "2021-10-29". The fields are locked and I am unable to extend it. Also when I open chartbook, it shows unknown symbol error as error in downloading the data.

Please let me know how should I fix this to see most recent data available. I understand I will be getting delayed data for Nasdaq stock symbols as I am only paying for real-time CME data at this time. However I am expecting it to show me data for current date and not July-2021. I guess I am not able to figure out the settings that I need to change.

Please please help.

If you can refer me to any video or sample chart that i can start using while I learn other details will be great.

Anil Choudhary