Support Board
Date/Time: Mon, 23 Jun 2025 21:35:46 +0000
Post From: RITHMIC DATA ISSUE --- NO FULL CHARTS.
| [2022-02-16 01:12:12] |
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We see this 10 times in the log: Service connection timed out. Will disconnect and retry. | 2022-02-15 17:49:49.118 *
That is the reason for this: is message is to inform you that I did send a new Message Log to you to check. I also sent it because it took approx 17 minutes to connect Sierra to Data.
So the Rithmic server was not responsive when Sierra Chart was trying to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-16 01:12:41
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