Support Board

Date/Time: Thu, 25 Apr 2024 13:19:23 +0000

Post From: virtual machines + laptop (>3 instances on 2 machines)

[2022-02-08 02:59:57] Link To Thread - Link To Post [Go To First Post]
User133994 - Posts: 75
Sierra support, Would you be able to allow my account to use 3+ instances on 2 machines? I keep seeing this error message: SC Data - All Services \| Logon error received from server: Connection limit exceeded. \| MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 3 \| 2022-02-07 21:50:46.082 I have a Mac Pro with several virtual machines...and now I am loading Sierra Chart sometimes 2x in each virtual machine simultaneously. I have a "production" virtual machine, R&D virtual machine, and use my laptop (separate physical machine) as my replay instance (takes hours and hours to run replays). Would you please allow me to use 2 machines with 3+ (maybe 7 total) instances of Sierra chart running? Perhaps this requires an upgrade of my service--please advise. Thanks