Support Board
Date/Time: Tue, 04 Nov 2025 13:47:47 +0000
Post From: Connection problem
| [2022-02-08 00:57:02] |
| User550708 - Posts: 1 |
|
I have a new computer, and am unable to connect to Sierra Charts with my account Transact_User_domenari. I have sent you the message log. The error message I get is "Connection error message from service TransAct WS Account logon error -1(-1). I have tried everything, setting the SC user account name and password and my Transact account number in the Global Settings/Data/Trade Service Settings window. When I try to do File/Connect to Data Feed, it's greyed out. What am I supposed to do??? |