Support Board
Date/Time: Tue, 24 Jun 2025 03:03:28 +0000
Post From: $INX and $NASX historical charts are not updating.
| [2022-02-07 22:00:11] |
| Pantarhei - Posts: 3 |
|
I have the same issue for $INX. The message is showing: Using symbol data fast lookup vector | 2022-02-07 22:54:57.271 SC Data - All Services | Starting real-time market data updates for: $INX. ID: 1 Service code: sp.index | 2022-02-07 22:54:57.271 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $INX | 2022-02-07 22:54:57.271 SC Data - All Services | Requesting security definition data for: $INX. ID: 1 | 2022-02-07 22:54:57.271 $INX Daily #1 | Reloading chart. | 2022-02-07 22:57:20.749 The error message I am getting is the same: "Download Failure Error downloading historical daily data for $INX. Error: user is not authorized to execute query for one or more of specified symbols." What is the issue? Please help. Kind regards, Michael |