Support Board
Date/Time: Tue, 04 Nov 2025 13:42:24 +0000
Post From: Rhitmic direct - DTC
| [2022-02-07 15:24:48] |
| Mr.Adio - Posts: 18 |
|
Greetings, i used your easy solution for getting the denali datafeed. I have now an account with Stage5 & everything worked fine, BUT since that day i was signing in the first time with my Stage5 account i lost the Level 2 Data from Rithmic via uProfittrader. I wrote them but they told me from their side is everything enabled, i also didn't change a thing Before that i was using the denali for non professionals & i always got the message i have to at least sign in with my live account once a month or i will lose the denali. Right at that day where my stage5 account was opened & i signed in the first time with it to get continued access to denali, i lost my level 2 Data with rithmic/uProift what could be the issue? Stage5 couldn't help me, uProfit has done everything they could Thanks & Greetings https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=60977 |