Support Board
Date/Time: Tue, 04 Nov 2025 01:32:18 +0000
Post From: AMP/TTnet - reconnection problem
| [2014-03-27 07:04:59] |
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We think we know the reason. The TT FIX server is waiting for the existing connection to timeout because there was not a clear log out given when your Internet went out or you lost power. There is no way around this unless you were to request a second set of connection details from your broker, associated with your trading account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |