Support Board

Date/Time: Thu, 25 Apr 2024 08:01:47 +0000

Post From: low volume on the Chart

[2022-01-17 16:00:32] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
You should be getting your data from the Denali Exchange Data Feed at this time. Everything looks good for this. Check your setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds and be sure this is set to Yes. If it is, then you will be getting the data from the Denali feed regardless of what your Current Selected Service is set to. In terms of getting more than 30 days of data, refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data In particular with the above, make sure you are using a Continuous Futures Contract option. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing