Support Board

Date/Time: Tue, 04 Nov 2025 22:19:26 +0000

Post From: Query on Uniform subscriber agreement

[2022-01-06 18:24:59] Link To Thread - Link To Post [Go To First Post]
User194332 - Posts: 40
Hi - I have managed to get my account up with Ninjatrader and when I connect to CQG Web API, I receive this error below My account with Ninjatrader is ap20563 CQG WebAPI \| WebSocket connected. \| 2022-01-06 13:23:33.401 CQG WebAPI \| Sending market data logon message. \| 2022-01-06 13:23:33.401 CQG WebAPI \| Logon unsuccessful. Server message: Trader is not enabled to use SierraChartData - SierraChart. Contact your FCM. \| 2022-01-06 13:23:33.865 Do I need to inform Ninjatrader that I want to use CQG with Sierra Chart? Regards Avi