Support Board

Date/Time: Sat, 04 May 2024 09:15:40 +0000

Post From: Denali Data Feed

[2021-12-29 19:50:58] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
Your friend is connected to his CQG account, which is why his symbol is "F.US.EPH22". Since you are using the Delayed Streaming Data from us, your symbol would be "ESH22-CME". It sounds like you have a chartbook from your friend, therefore open the chartbook and select Edit >> Translate Symbols to Current Service, which will translate the symbols to what you need them to be. In terms of the study, we are a bit confused as to why it works for your friend, but not for you - as there were changes from over a year ago that required updates to studies, but if your friend can run the study on 2258, then it should work for you. But, if the source code is available, then we would recommend rebuilding the study on the latest version and then you using that version of the study. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing