Support Board
Date/Time: Mon, 03 Nov 2025 13:51:22 +0000
Post From: Unable to Connect to Sierra Charts after Password Reset
| [2021-12-15 19:36:01] |
| User709073 - Posts: 8 |
|
Gentlemen, I have not been able to Login into Sierra Charts even after I did a Password Reset. For that past several days, I have utilized the 14 Day Free Trial. Yesterday, everything worked just fine. But this morning, I was not able to Login at all. The 'Pending' button did its usual verification and the 'Login' button appeared. After pressing the 'Login' button, the 'Login' button reappeared (there is a loop). Subsequently, I created a new Password, and still the same problem. The only thing different between yesterday and this morning is that I installed a Windows Cumulative Update (it cannot be uninstalled). Assistance please. Thank you, Joseph Date Time Of Last Edit: 2021-12-15 21:02:54
|