Support Board

Date/Time: Fri, 19 Apr 2024 00:02:10 +0000

Post From: the Continuous Futures Contract feature doesn't work in the new format for YM

[2014-03-21 09:03:10] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We need a FIX log to be able to troubleshoot the problem with expired futures contracts that we can provide to CTS. What will help us is to do the following: -Restart Sierra Chart. -Connect to CTS. -Open a chart for the YM and set it to load one year of data. -Set the Continuous Futures Contract option on it. -To make sure the data is download for all of the symbols of the contract, select Edit >> Delete All Data and Download. -Press No at the prompt. After the data is all downloaded, provide us the FIX log as explained here: https://www.sierrachart.com/index.php?l=doc/helpdetails79.html This test will only be valid in 1109. So that is the version we need this tested on. Previous versions can be accessed here: https://www.sierrachart.com/index.php?l=doc/SCInstallerList.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-21 09:04:17