Login Page - Create Account

Support Board


Date/Time: Tue, 16 Sep 2025 01:09:34 +0000



Post From: Connection to IB

[2021-12-09 15:17:50]
John - SC Support - Posts: 41827
One of the things we see is a symbol error. Select Edit >> Translate Symbols to Current Service in order to ensure that your symbols are setup for Interactive Brokers.

The other thing we need is a copy of your Message Log so we can see what it states in there (the video is not clear enough for us to read it well, and I do not speak/read German). Post your Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing