Support Board
Date/Time: Thu, 26 Jun 2025 09:58:21 +0000
Post From: Sierra keeps freezing on my main chartbook and I cannot do anything half the time
| [2021-12-02 02:23:12] |
| User854802 - Posts: 44 |
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I had never had problems with Sierra Chart being unstable and now since last week after I did the update and tinkered with my main chartbook something is very wrong. I am on package 15 with denali feed and rithmic. I used to use Rithmic with the DTC Bridge with no issues for over a year. Then 2 weeks ago it just stopped working and I was instructed by Sierra Engineering to follow the new rules. So I went to sign up for denali, with cme market data and connect to rithmic with that. Ever since then all the problems started. I have 2 chartbooks. One is a simpler one and then my main one with many studies and things which had never given me trouble. My simpler chartbook gives me no issues right now. But the other one as soon as I click any key or open my chart studies or settings, the pointer becomes this blue circle and it says "not responding" on the program header. I have no idea what to do. I can't make any trades because the thing freezes mid trades and I cannot see what is happening or properly manage any positions now with the freezing every time I start clicking buttons. Any idea where I could check what could be the root cause of this to stop it? Thanks Date Time Of Last Edit: 2021-12-02 03:02:08
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