Login Page - Create Account

Support Board


Date/Time: Thu, 26 Jun 2025 07:42:31 +0000



Post From: Denali with CQG order routing

[2021-12-01 13:57:47]
User738941 - Posts: 14
Hello, I set up data with Denali and received my CQG login through AMP. I went to File>> Data/Trade Service Settings, clicked CQG WebAPI and entered my CQG credentials. I was asked to convert the symbols and clicked ok. After converting the symbols I received an error downloading data and only started recording data from the time I logged in. I thought it wouldnt be a problem since the data isnt coming from CQG? I tried unchecking the custom symbol settings, then Update from server, then force login and now the charts are stuck on downloading continuous contract data. Could you help please? Thanks.