Support Board
Date/Time: Tue, 16 Sep 2025 06:39:55 +0000
Post From: Cannot find a chart that a fellow Sierra user sent me?
| [2021-11-08 21:16:44] |
| John - SC Support - Posts: 41827 |
|
Your Sierra Chart Account Name is the whole thing. You login to your InfinityAT with just the last part, but when the Sierra Chart software starts, it is using the account name as we showed it above (TransAct_User_rd...). So yes, he needs to send it to that Account Name.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |