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Date/Time: Thu, 26 Jun 2025 23:08:49 +0000



Post From: Cannot find a chart that a fellow Sierra user sent me?

[2021-11-08 21:16:44]
John - SC Support - Posts: 40626
Your Sierra Chart Account Name is the whole thing. You login to your InfinityAT with just the last part, but when the Sierra Chart software starts, it is using the account name as we showed it above (TransAct_User_rd...). So yes, he needs to send it to that Account Name.
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