Support Board
Date/Time: Thu, 26 Jun 2025 22:35:23 +0000
Post From: Data not connected
| [2021-11-08 15:40:19] |
| John - SC Support - Posts: 40626 |
|
The reason for the issue you are having is this line: SC Data - All Services | Logon Error Received from Server: Connection Limit Exceeded.
You can only have one computer at a time getting the data from the Sierra Chart Exchange Data Feed. You have Sierra Chart running on another computer that is accessing the data feed. You need to disconnect the other computer in order to allow the computer you are currently using to get the data. There are some times where our servers just do not get updated properly, therefore, if you are certain that you are not running Sierra Chart elsewhere, then you need to exit from Sierra Chart at all locations and then start it again ensuring that you are only connecting from one computer at a time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |