Support Board
Date/Time: Thu, 26 Jun 2025 22:42:12 +0000
Post From: Denali Datafeed Slow
| [2021-11-05 00:21:30] |
| John - SC Support - Posts: 40626 |
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The first thing to check is your Chart Update Interval to make sure that it did not get set to something odd. Start by checking the setting in Chart >> Chart Settings >> Advanced Settings >> Chart Update Interval. Typically this is set to zero, which means that the chart uses the global setting. If it is not 0, then either set it to 0 or to 500 (500 is a typical update interval, as that is .5 seconds). Then check Global Settings >> General Settings >> Chart Update Interval and ensure that this is set to a value of 500, or at least something appropriate if you want it to be different from the default. Also, you are posting in the evening, when trading is slow. We do not know if you were seeing this during the day session or not, but if you are only seeing it now, then wait until things start up again in the morning and see how things look. --------------------- Separately, you have us confused as to why you switched your Current Selected Service from Rithmic to SC Data - All Services. Denali is not a trading service, it is just a data feed. And you can use the Denali Exchange Data Feed with the Rithmic trading service. If you are not trading live, then this is fine, but if you are still wanting to place trades, and you have not changed your broker, then you will need to keep your Service settings with Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |