Support Board
Date/Time: Tue, 16 Sep 2025 06:45:52 +0000
Post From: Market depth not displaying
| [2021-11-02 16:27:26] |
| John - SC Support - Posts: 41827 |
|
The Trading DOM window that you have displayed is not coming up with the Chartbook that you attached. We are wondering if you are using a Trade And Current Quote symbol in that DOM, which would be one reason why the depth data is different. We really need to have both. We are not seeing any discrepancy between the data in the DOM and the Market Depth Historical Graph with the chart that you sent us. In fact, things are matching up exactly as they should. The only thing we want to point out is that you have the data in the main graph displayed as the Maximum Level, whereas the data displayed after the last bar is is the Last data. You also have a "Lowest Quantity for Coloring" set to 500. This would give you differences in the information that is displayed between these two areas, as there could have been a maximum greater than 500, but the current market depth is not above that threshold and is therefore not displayed. There is nothing wrong with the way you are displaying it per the above, we just want to ensure that this is on purpose. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |