Support Board
Date/Time: Fri, 19 Dec 2025 10:53:03 +0000
Post From: Sierra AMP and CGQ
| [2021-11-01 15:58:18] |
| John - SC Support - Posts: 43555 |
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You are getting that message because your Denali exchange(s) did not renew today due to insufficient funds. To restore the exchange(s) add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit Then go to the Recurring Services page at the following link and scroll to the bottom to see the exchanges that have recently been deactivated. Select the button for Reactivate Exchange for the exchanges you want: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |