Support Board

Date/Time: Sat, 04 May 2024 09:07:33 +0000

Post From: Sierra Charts won't Connect to Data feed after update

[2021-10-19 15:02:38] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
With regards to the Rithmic connection, it looks like you have not fully setup the new Rithmic connection. Follow the instructions at the following link to ensure that you have everything setup properly: Rithmic Trading Platform Service: Setup Instructions With regards to the Sierra Chart icons - there is not enough information for us to understand what is happening. They may both be opening the same file. Do you know if you have more than one Sierra Chart installed on your system? If not, then the only option is that they are both shortcuts to the same program. Check the Properties for each shortcut and see what program they are running and if they are same or not. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing