Support Board

Date/Time: Tue, 30 Apr 2024 17:59:42 +0000

Post From: Cannot Start SC via Transact

[2021-10-18 21:31:45] Link To Thread - Link To Post [Go To First Post]
User13289 - Posts: 5
This morning I tried to open SC via login in my Transact account as usual but I cannot and I received the following message and I am not sure what to do. Please advise Thanks: Enter in the boxes below your Sierra Chart Account Name and Password and press Login. These are not your Data or Trading service username or password. Press Help if you have a problem logging into your account. Press the Cancel button to modify the Account Name and Password if you need to change them. Working Off-line: To work off-line, press the Login button. You need to previously have logged in successfully to work off-line