Login Page - Create Account

Support Board


Date/Time: Tue, 07 May 2024 08:29:23 +0000



Post From: Live connections to Eurex

[2021-10-12 20:00:51]
User470516 - Posts: 78
I buy 2 live connections to the Eurex to work on 2 different computers. It seems that if one computer has 2 SC instances with Eurex charts opened, the 2nd computer cannot have live Eurex data. It is only when I close one of the two instances on the 1st computer that the 2nd computer gets live Eurex data. That is confirmed by the following line in the log :

SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 2, NumCurrentConnectionsDifferentDevices = 3 | 2021-10-12 08:47:28.532

Can you please clarify if that is the expected behaviour ? Your documentation clearly states "Number Of Systems (Computers)".
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedEUREX

Shouldn't I be able to open multiple instances on both computers and still get live data on both ?