Support Board
Date/Time: Fri, 02 Jan 2026 15:52:41 +0000
Post From: the order routing service keeps disconnecting after the market opens today
| [2021-10-04 18:19:15] |
| Sierra_Chart Engineering - Posts: 22153 |
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An unsupported version error would indicate, a corruption of data on the network connection. Very very unusual for that to be happening though. Are you connecting from China? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |