Support Board

Date/Time: Fri, 03 May 2024 04:29:30 +0000

Post From: Missing contracts in historical daily futures data

[2021-10-03 21:07:03] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
We are not going to look into why or what data is missing for these symbols. The first thing you would need to do is to look at whether the missing data is due to an exchange holiday. If you can give us symbols and the dates where there is missing data for which there should be data, then we can take a look at those and see what may have occurred and whether we have the data available. --------------------------------- Separately, we see that you are on Package 10, but you do not have any of the Denali exchanges active. In addition, our servers show that your Service Setting is set to SC Data - All Services, which would mean that you are using our Delayed Streaming Data Feed. But for this, you do not need to be on Package 10. Offhand, from what we see, you can save $10.00 per month by being on package 3. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing