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Date/Time: Mon, 06 May 2024 23:34:34 +0000



Post From: Incorrect Conclusion: Inaccurate Price Data From Binance

[2021-09-25 17:26:54]
Sierra Chart Engineering - Posts: 104368
For that particular symbol, there was various periods of lost connectivity on that date as you can see here:
http://www.sierrachart.com/image.php?Image=1632579609450.png

The dashed lines indicate missed data at times that Sierra Chart was getting disconnected from Binance because Binance was closing the connection.


There was connectivity problems because of a problem on the Binance side with that particular category of their data feeds.

And that lost connectivity was occurring for both of our servers. And it was not happening with other Binance connections at the same time. There are multiple connections. For example, the ones with the perpetual contracts, did not have this data loss:
http://www.sierrachart.com/image.php?Image=1632591112435.png


So this is because of a poor quality service from Binance. These services are substandard as is always been obvious for years. Binance is substandard, with market data delivery. That has always been clear from the very beginning. It is a sloppy and unreliable service. There are a lot of lost connections to Binance. It really is a mess.

Please use another service. This is why we did not want to get involved in this garbage to begin with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-25 17:33:10