Support Board

Date/Time: Tue, 16 Apr 2024 21:55:40 +0000

Post From: OEC connection

[2014-03-12 23:10:26] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OEC is disconnecting ever 15 minutes or so. Every time it reconnects my charts reset which is a big problem. I've invested a lot of time in the SC platform, but if this continues I will have to move on to a more stable platform. Thinking about this some more, we just realized what this is due to. It is explained here: Getting disconnected from OEC (Using OEC with Sierra EUREX/CME feed) - Suddenly worse than befor \| Post: 26229 See 2 and 3 in that post. We will let OEC know about the problem. Not sure if you have access to this, but the problem has been reported here: http://www.openecry.com/cfbb/index.cfm?page=topic&topicID=911&start=lastpage With our experience with OEC, we suspect that this is not really that important to them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-12 23:15:51