Support Board
Date/Time: Wed, 05 Nov 2025 09:34:24 +0000
Post From: usage time added via payapl
| [2021-09-12 22:11:37] |
| John - SC Support - Posts: 42772 |
|
That message you are receiving is from CQG (not us). It is telling you that the Username or Password that you have entered in the Global Settings >> Data/Trade Service Settings is not correct. If you believe that you have entered them properly, then you would need to check with your broker to ensure you have them right and/or to change them.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |