Support Board

Date/Time: Mon, 06 May 2024 22:44:49 +0000

Post From: Market Depth Historical Data download problems

[2021-09-02 13:37:01] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31411
This is very interesting, as your log shows the following: HD Request # 35 \| Received 16272163 Market depth data records from 2021-08-27 07:35:00.068000 to 2021-08-31 16:57:46.636000 (4.4 days) and wrote 16272163 records for ESU21_FUT_CME \| 2021-08-31 16:57:49.723 Which is stating that it downloaded Market Depth data starting exactly where you are missing the data. At this point, as the chart been reloaded (i.e. have you restarted Sierra Chart, or recalculated that chart)? If not, then try selecting Edit >> Reload and Recalculate when that chart is active to ensure that it is pulling in all of the Market Depth data. Let us know if you still have the gap in the data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing