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Date/Time: Sat, 28 Jun 2025 21:15:46 +0000



Post From: Market Depth - my lack of clarity

[2021-08-25 07:41:57]
User740709 - Posts: 154
Hello again,

Thanks for clarifying, yes you are right.
However, I do not need the numbers to be displayed, that is secondary.
I need the Market Depth study to display properly.

I am attaching three screenshots.
The first one is from today European morning. The software is running for approximately an hour and the numbers in the Market Depth study do not correspond to the DOM and do not update. And again, there is a rectangle of bright colors that I have in my settings, however, they have not been in the DOM - in fact could not have been as the market traded at the prices.
This is untradable and there must be something wrong.
Also, this is the first time I encountered this problem, I have never had it before.
The only change that I applied to my account was that I wanted to try MBO datafeed so I activated a trial. Even though I did not find it useful for my style of trading and I stopped displaying it after just one day and reverted the settings for MBO support in Sierra Chart Server Settings in General Settings back to "No", it seems that something has not been right since.

The second and third screenshots are from yesterday. The first one is from the same time as the one I attached yesterday (above), however, as you can see, the picture is completely different. The second screenshot is from the time that yesterday showed correct data (correct lines) in the Market Depth study corresponding to the DOM but today, they are gone. How is that possible?
I also thought that since the tickdata are stored for 15 days, it should repair, shoud it not?

I am really at a loss here.
Could you advice?
Thank you.
Regards,
Hana
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