Support Board

Hello,

I have talked to a member who also has sierra chart and they said that this is related to a data issue on your guys' end. I was hoping you could solve it

To reiterate.

My futures data is good, some stock data is not delayed like TWTR,EBAY,LOW all work perfect, certain tickers ARE delayed, like TSLA,AAPL,MRNA, these ones are delayed.

I have followed every dang guide on the website to connect to my cqg, then connect to SC data services and still am plauged with this issue.

I am using a chartbook from a friend in Chicago, idk if this is related or not. I have also tried updating symbol settings, changing my time zone to different times ( I am located in PST california)

Please let me know what is going on!! I am told that you guys need to change something on your end. Thanks so much for the great service, I just want fully live data on all the tickers!

I also do not know if I even have the right data service. I need to trade SPY/QQQ/IWM tickers for all US equities.