Support Board
Date/Time: Tue, 04 Nov 2025 09:01:44 +0000
Post From: Error downloading Data
| [2021-08-17 11:57:01] |
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This is the problem: HD Request # 11 | Header check failed: Unknown Intraday file type. Header error. Failed to open the Intraday data file for download. | 2021-08-17 13:05:43.618
HD Request # 11 | Error downloading historical Intraday data for NQU21-CME. Not downloading any Intraday data for symbol NQU21-CME. | 2021-08-17 13:05:43.618 For every symbol, where you are getting a header error , delete the chart data file following these instructions: Chart Data and Chart Data Files: Deleting a Chart Data File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |