Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 04:04:50 +0000



Post From: Trial data feed not showing up in list as shown in instructions

[2021-08-16 18:34:11]
John - SC Support - Posts: 31704
Your selection of Data/Trade Service Settings >> Current Selected Service depends on what service you are using for your trading. If you do not have a trading account, or if you are just using Sierra Chart for charting, then you would leave the setting as SC Data - All Services.

With respect to the [M], what exchanges are you getting data for? You should be getting delayed streaming data for the CME Group, EUREX, and CFE, if you are using symbols from any of those. Otherwise, you would only get real-time data for Forex and CFDs. Refer to the information here:
Real-Time Data

We see that you started the setup for the Sierra Chart Exchange Data Feed, but you have not activated any exchanges. Make sure you go through the all the Setup Instructions for the data feed if you are wanting real-time data from any of the exchanges on that data feed. Refer to the Setup Instructions here:
Sierra Chart Exchange Data Feed: Setup Instructions

If you do not want data from the Sierra Chart Exchange Data Feed, then you would want to cancel the connection that you added. You would do this here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=241210#DataConnections
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing